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If your game is defective, (it won't install or operate) please try exchanging the game at the place it was purchased from. If you are not able to do so, and you meet the requirements listed in the back of the instruction booklet you may exchange the game with THQ.
To exchange the game with THQ you must have purchased the game new (not used), and if there is no damage to the game disc, you may return it to THQ for an exchange. In some cases, we cannot exchange the game for the exact title. We will contact you if this is the case to determine an alternate title. You must have a receipt dated within 90 days of today. If you are outside the 90-day warranty period, or are missing the receipt, you can exchange the game for the fee listed within the Warranty information in your game manual.
If your copy is damaged - scratched, broken, cracked - you can exchange the game for the fee listed within the Warranty information in your game manual.
Please send the game, a letter explaining the problem, and a copy of the sales receipt, (and a check or money order, if applicable), along with your contact information (phone, email, mailing address) to:
THQ Customer Service
29903 Agoura Rd.
Agoura Hills, CA 91301
THQ is not responsible for lost or misdirected items. We suggest sending your game via a trackable and/or insured method.
NOTE: This exchange process applies only to residents of the US and Canada. For exchanges in other regions, please contact them directly for instructions.
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